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Let me say that I am not a fan of video chatting. Actually, I hope the technology is never found at all. Is it because I am a curmudgeon? Do not like change? People are angry Well, yes I am all that. But that’s not why I do not like video chat. That’s because I have a teenager. And their school publishes it, and their friend, tells Macbook free at the beginning of the year. And within minutes of receiving this device, they quickly discovered how to use pre-installed video chat software. So now I can not even go down to the kitchen with a glass of water at 10 pm without hearing a giggling teenager who lives two miles away saying “Hi Pak Marks” or “Good Marker Mr. Marks.” But the fact is video technology is here. It’s not expensive And for some small business owners it becomes an important part of their corporate communications. Like Marty Grunder. And Lee Buffington. They both use Oovoo, a video chat service, to help run their business.
And according to Marty, “this reveals a whole new world.” To me, it was revealed to the tenth grade that I was wearing a boxer spongeBob. Marty is a consultant and speaker for the landscape industry. She helps her clients grow their business and manage profitability better. And he relies heavily on Oovoo to help him do this. “The last few days in a row I went back to training with the client,” Marty just told me. “This is with landscapers located in different parts of the country, I do everything directly … from my desk.” Lee Buffington is one of Marty’s clients. His company, North Alabama-based Turf Tamer Inc. providing landscaping and commercial services such as designing / building, lighting and irrigation. He also uses Oovoo to connect directly with current and prospective customers to discuss projects. For people like Marty and Lee, a picture is worth a thousand words. And a video is worth a million. But they are not the only small business owners who benefit from video chat software. The doctors sent an assistant to make phone calls on their behalf, sending back instant video streams from their mobile for consultation.
The roof shows video evidence of peeling herpes zoster to their office estimators so the quotation is more accurate. Real estate agents show new homes to their customers when they come to the market. It makes me think of my own business. My company sells customer relationship management, accounting, and other business software. Should I use video sharing technology like Oovoo (or Skype, or something like that) too? This service seems pretty easy to install. I mean, for God’s sake, Marty and Lee are landscapers. These people cut grass for a living. If they can do it, I would think anyone can (just joke). All joking, using a service like Oovoo is very simple. You create your own account. Then you are enrolled in the Oovoo community as it is available – others can click on your listing and request to connect. But your video does not have to be with other Oovoo members. You can send an email with a link to your invite. He clicks the link and instantly sees you through his computer browser.
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If he has a video camera on his computer, you will also see it. Skype makes you install the software (it does not take long). Oovoo not. This app works on PC and Mac. Most computers today come with built-in video cams. If not, buy it and put it into the USB port is also easy. Both Lee and Marty say to make sure buy a decent camera as well. I did all this. I downloaded Oovoo and installed it on my computer in less than a minute. I then sent a link for a video conference to a friend who clicked on it and under a minute again he saw me (he does not even have a webcam on his computer). I did the same thing with my 10th grader (believe me, he has a full operational webcam on his Macbook) and we meet each other. It works, almost too well. The video chat technology makes me wonder how I ever thought my kids were ever funny and cuddly. By the way … I did all this for no reason. Oovoo, like Skype, iChat (it is Apple software included on their product) and other free video chat software.
No charge for two-way video time. Or to call to other Oovoo members. Oovoo escapes this by charging for advertising – so be careful not to accidentally click on a third-party link while on a video call screen. I can buy premium services, such as audio calls, more video conferencing participants, better resolution, video conferencing and desktop sharing as well. The business plan, which combines these features and technical support and administrative capabilities, ranges from $ 39.95 per month for a single user to $ 699.95 per month for 50 users. Marty and Lee seem to love this. “If I say ‘how business goes’ and I do not see the client’s face when he answers then I do not get the whole answer,” Marty said. “I need to look into people’s eyes if I can really help them, this adds a new level of accountability.” Lee just likes the ability to connect with his clients and present his ideas without having to take a full day to travel. You might think I’m all for this, right? Unfortunately, I do not.
Actually, I’ll spend a temporary video chat for my business. I have a reason. For starters, this is a bit too intrusive. Maybe I’m old school. Maybe I’m just excited about not having an unknown teenager see me in my boxer all night (this is not a beautiful sight). But I work a lot from home. And often when I call, I do something else – walk around, check ESPN, cut my toenails. I’m not so sure my clients want to see all of it. I’m not so sure WHO wants to see that. And I’ll bet the people I talk to do not always want me to see what they’re doing too. Some things are better left to imagine. More importantly, video chat is not really necessary for my business. I do not do coaching and consulting like Marty. I do not show landscape designs like Lee. I am not evaluating bedsores or damaged gutters that hang over the roof. No one wants to see my face They want to see the software I sell and how it will help their people become more productive. I have a nice desktop sharing tool to help me do that.
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